Clinical boundaries
Online consultation has limits. We explain when physical examination, testing or emergency treatment may be needed.
LIFAM HEALTH • KENYA
Care that sees the whole journey.
Professional clinical guidance, child-health support and coordinated referrals—designed to help you understand what to do next.
- ✓ Patient-centred
- ✓ Privacy-conscious
- ✓ Continuity focused
L+Clear guidance
at every step
at every step
START HERE
What can we help you with today?
Select a pathway to understand the service, prepare for care and take the right next step.
01
General consultation
A new concern, follow-up question or ongoing health need.
Explore care → 02Child health
Growth, common childhood concerns, prevention and follow-up.
Explore child health → 03Referral support
Clearer communication between patients, providers and facilities.
Coordinate care → 04Urgent guidance
Understand warning signs and when online care is not appropriate.
Check warning signs →HOW IT WORKS
From concern to next step, without the confusion.
Lifam Doctor connects the public clinical website with the secure Lifam Health patient and professional portals.
See the full care process →- 01
Choose the right pathway
Review service information and decide whether online support fits your current need.
- 02
Book through the patient portal
Continue to the secure Lifam Health system to request an available appointment.
- 03
Prepare for your consultation
Have your symptoms, medicines, allergies and relevant health information ready.
- 04
Receive a documented next step
Where appropriate, continue with advice, follow-up or referral to in-person care.
CHILD HEALTH
Careful guidance for growing children.
Child-health concerns need age-appropriate assessment and clear safety advice. Our pathway helps parents and caregivers prepare useful information, recognise danger signs and understand when a physical examination is necessary.
GrowthDevelopment and nutritionCommon illnessStructured symptom reviewPreventionImmunisation and wellnessFollow-upContinuity after treatment
Explore child-health support →
CONNECTED REFERRALS
The right information should travel with the patient.
A safer referral depends on a clear clinical question, relevant findings, communication with the receiving team and a plan for transport and follow-up.
Understand referral support →1Patient or referring facility
2Clinical information reviewed
3Receiving care coordinated
4Follow-up plan documented
CARE PRINCIPLES
Built around safety, dignity and responsible digital care.
Informed participation
Patients should understand the service, what information is required and the possible next steps before proceeding.
Privacy by design
Health information is sensitive personal data. Access should be limited to authorised care and administrative purposes.
Continuity of care
Consultation, referral and follow-up should form one coherent journey rather than disconnected encounters.
SECURE PORTALS
Continue to your Lifam workspace.
READY WHEN YOU ARE
Take the next informed step in your care.
For non-emergency health concerns, begin through the secure Lifam Health appointment pathway.
Book an appointment ↗